Important: This is a practical UK privacy-policy template. Before launch, confirm the legal business identity, ICO registration where applicable, actual technology providers, cookie configuration and data-retention periods.
1. Who we are
Globe Experts is a travel and holiday service brand serving customers in the United Kingdom. This policy explains how we collect, use, store and protect personal information when you visit our website, submit a holiday enquiry or use our services.
2. Information we may collect
We may collect your name, email address, telephone or WhatsApp number, preferred destination, travel dates, number of travellers, departure airport, budget, holiday preferences and other details you provide. Additional traveller information may be required when arranging confirmed travel services.
3. How we use your information
We may use your information to respond to enquiries, prepare holiday quotations, administer bookings, communicate travel information, provide customer support, improve our services, meet legal or accounting obligations and send marketing where permitted by law.
4. Lawful bases
Depending on the activity, we may process personal data because it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with a legal obligation, for our legitimate interests, or with your consent.
5. Sharing personal information
Where necessary to provide travel services, relevant information may be shared with airlines, hotels, tour operators, transfer providers, payment providers, technology providers and other suppliers involved in a booking. We aim to share only what is reasonably required.
6. International transfers
International travel arrangements may require information to be shared with suppliers outside the United Kingdom. Where data-protection law requires safeguards for an international transfer, an appropriate lawful mechanism should be used.
7. Data retention
Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including booking support, legal, accounting, fraud-prevention and regulatory requirements.
8. Cookies and analytics
This website may use essential cookies and, where configured, analytics or marketing technologies. Non-essential cookies should be used only in accordance with applicable consent requirements.
9. Your rights
Subject to applicable UK data-protection law, you may have rights to request access to your data, ask for inaccurate information to be corrected, request deletion, restrict or object to certain processing, request data portability and withdraw consent where applicable.
10. Security
We use reasonable technical and organisational measures to protect personal information. No internet system is completely secure, but appropriate steps should be taken to reduce unauthorised access, loss, misuse or disclosure.
11. Marketing
You can opt out of direct marketing communications at any time using the unsubscribe method provided or by contacting Globe Experts.
12. Complaints
If you have concerns about how your information is handled, please contact us first. You may also have the right to complain to the UK Information Commissioner's Office (ICO).
13. Updates to this policy
We may update this policy from time to time. The latest version will be published on this page with an updated date.
14. Contact Globe Experts
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ